The Future of Marketing: 46 Experts Share Their Predictions For 2012
Internal or Business Social Networking will become the next communication and collaboration channel for global organizations, augmenting email, and replacing the phone with online conferencing or VOIP technologies built-in. This paves the way for Enterprise Social Networking platforms to reduce costs, increase productivity and provide continuous transparency, both inside and outside the organization. You will bring your partners and customers into your networks, creating closer relationships as they become part of your product development, customer support and a real-time gauge and input to your business success.
This is the prediction of Thomas Christel about future of marketing in this article